Explore 10 of the best multiplayer games with in-game chat, from Roblox to Rust. Learn how voice, text, and proximity chat shape player experiences.

Talking, Teaming, and Thriving: How In-Game Chats Affect Players’ Experience

<div style="font-size:14px;line-height:1;" id="toc">On this page&nbsp;&nbsp;<a href="#introduction">Introduction</a>&nbsp;<a href="#roblox">1. Roblox</a>&nbsp;<a href="#call-of-duty">2. Call of Duty</a>&nbsp;<a href="#dota-2">3. Dota 2</a>&nbsp;<a href="#league-of-legends">4. League of Legends</a>&nbsp;<a href="#apex-legends">5. Apex Legends</a>&nbsp;&nbsp;<a href="#minecraft">6. Minecraft&nbsp;</a>&nbsp;<a href="#sea-of-thieves">7. Sea of Thieves</a>&nbsp;<a href="#rust">8. Rusts</a>&nbsp;<a href="#fortnite">9. Fortnite</a>&nbsp;<a href="#warframe">10. Warframe</a>&nbsp;</div><div class="page-break" style="page-break-after:always;">&nbsp;</div><h2 id="introduction">Introduction</h2><a target="_blank" rel="noopener noreferrer" href="https://watchers.io/post/You-Never-Game-Alone-Chats-and-Live-Streaming-to-Make-Gaming-Brighter">In-game community chats have become</a> the lifeblood of multiplayer titles. Beyond the action itself, players bond, joke, strategise, and sometimes clash through the chat windows or voice channels embedded directly in the gameplay. While moderation and design vary, these systems shape how communities grow. Below, we explore ten popular titles where the chat isn’t just a feature; it’s a vital part of the experience.Recently, Nintendo Switch announced and released in-game chat, allowing players to communicate during gameplay with voice or video. The news is stunning: Mario games are becoming even better than they used to be. There is a new chat creation feature, along with a list of chats available. So players can now literally be together on the road. Players can share screens and delete backgrounds from their videos, as in meetings. Let’s explore other game solutions that enable gamers to express emotions directly within the game.<h2 id="roblox">1. Roblox</h2>Roblox has a mix of text chat and console-style voice chat, depending on the game within the platform. Also, players can convert voice into text, which helps them stay on track. Players use the chat feature to coordinate in mini-games, roleplay, or just hang out. However, moderation <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/shorts/gZ_DsIs4xaM">remains</a> a hot topic: many users note flaws in the system, where inappropriate language sometimes slips through. Despite this, Roblox’s in-game chat is still central to its identity, particularly for younger players experimenting with social play.<figure class="image"><img style="aspect-ratio:1947/978;" src="https://cdn.eu.watchers.io/d7094266-b24a-455b-a16b-693cb7a10768.png" alt="The best games with in-game proximity text chat - Roblox" width="1947" height="978"></figure><h2 id="сall-of-duty">2. Call of Duty (Modern Warfare III, Modern Warfare II, and Warzone)</h2>COD’s in-game chat is voice-first, with text channels supplementing lobbies. Recently, Activision integrated AI moderation (ToxMod) to combat harassment and hate speech. Some players welcome the reduction in toxicity, while others <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/shorts/k9RLIV0B9J8">complain</a> that the filter also discourages free banter (you can find many discussions of this on <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.reddit.com/r/COD/comments/1h6z0h9/down_with_ai_moderation/">Reddit</a>). Still, the immediacy of COD’s voice comms, whether for “smack talk” or tactical updates, remains a hallmark of its multiplayer atmosphere.<h2 id="dota-2">3. Dota 2</h2>Valve’s Dota 2 features team voice chat, party chat, and the <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=flLahwS4kS4">famous “chat wheel,”</a> which is a radial menu of quick, often sarcastic, preset lines. This design lets players communicate instantly without typing, which is critical during fast matches. The community is divided: some adore the humour, others bemoan the saltiness. Still, the chat wheel has become a cultural touchstone in e-sports broadcasts.<h2 id="league-of-legends">4. League of Legends</h2>Like Dota, League of Legends offers team text chat and pings. Voice chat is limited to premade parties, which reduces random toxicity but also <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=_jWojvzeXyM&amp;t=5s">frustrates</a> players who want whole team comms. The typed chat system, meanwhile, is infamous: memes about “mid or feed” trace back to LoL lobbies. Riot has invested heavily in moderation tools, but the chat remains both loved and loathed.<h2 id="apex-legends">5. Apex Legends</h2>Apex stands out for its ping system, a smart contextual tool allowing players to “chat” non-verbally with markers. Players can press a button on PlayStation, RB on Xbox, or PC to place a contextual ping or send an "enemy here" ping. The game also includes squad voice chat, which fans say enhances immersion during firefights. <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.ign.com/articles/2019/02/12/apex-legends-review">Reviewers</a> and players note the community is more cooperative than in other shooters, largely thanks to Respawn’s clever blend of silent and spoken communication.<h2 id="minecraft">6. Minecraft&nbsp;</h2>The world of little Minecrafters offers a text-based in-game chat system that serves both communication and commands. Players can use the chat box to type messages and run commands. In Bedrock Edition, users enjoy more customisation within the chat screen itself, such as changing font, text colour, and size, as well as options for opacity and delay settings. Of course, Minecraft supports quite<a target="_blank" rel="noopener noreferrer nofollow" href="https://help.minecraft.net/hc/en-us/articles/360058605852-Understanding-Minecraft-Social-Features-for-Child-Safety-Online"> strict moderation</a>. Still, because of the extremely young audience, the constant <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.cybersafetyguy.com/p/minecraft-a-parents-guide-7189228ba96c">argument</a> about the safety of the Minecraft community tools continues.<figure class="image"><img style="aspect-ratio:1920/1080;" src="https://cdn.eu.watchers.io/8b6d9018-023c-4fe2-9d15-71f318d59886.png" width="1920" height="1080"></figure><h2 id="sea-of-thieves">7. Sea of Thieves</h2>In Rare’s pirate sandbox, proximity voice chat is as important as the sword or cannon. Crew members coordinate their sailing, but nearby strangers can also be heard, leading to hilarious, tense, or chaotic encounters on the high seas. Many players say these unpredictable voice interactions are the game’s “secret sauce,” creating emergent stories that no script could match. Sea of Thieves &lt;a target=" rel="noopener noreferrer nofollow" href="https://www.gamesradar.com/sea-of-thieves-is-pulling-voice-and-text-chat-between-crews-from-arena-due-to-toxicity/"&gt;faced problems with toxicity, and instead of shutting the chat, aimed to make the “criticism of other ships” constructive and polite. Now chat, voice-to-text, and Pirate Chat wheel are available in the game.<h2 id="rust">8. Rust</h2>Another survival title, Rust, relies heavily <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.pcgamer.com/rust-review/">on proximity and party chat</a>. Players can shout warnings, negotiate trades or roleplay, though betrayal is always a risk. Reviews often <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.cyberpowerpc.com/blog/rust-early-access-review-a-game-i-love-to-hate/#:~:text=But%20at%20its%20best%2C%20Rust,is%20an%20exercise%20in%20masochism.">highlight</a> how a simple “hello” over the voice can spark alliances… or ambushes. Rust’s chat is unfiltered and raw, which many see as part of its charm, but many players’ reviews highlight its connection with high-level toxicity and a potentially frustrating experience.“Everyone’s already playing with their friends, communicating with each other exclusively on party chat. I’ve only ONCE met a couple of friendly people via proximity/game chat. 99.99% of the time, this game just feels like Call of Duty with the addition of base-building elements. I like talking to randoms.” — <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.thexboxhub.com/rust-console-edition-review/#:~:text=The%20animation%20on%20the%20characters,department%20can%20take%20a%20bow">TheBoxHub.</a><h2 id="fortnite">9. Fortnite</h2>Fortnite recently <a target="_blank" rel="noopener noreferrer nofollow" href="https://gamerant.com/fortnite-text-chat/">introduced</a> a redesigned chat feature, which now includes three channels: game (all players), party (chatting with squad members), and direct messaging. Also, they improved the filtering system to provide stronger protection of personal data. Fortnite <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.researchgate.net/publication/350314539_Fortnite_and_New_Kids'_Sociabilities">boasts</a> the largest community, and its internal social features are poised to take it to the next level.&nbsp;<figure class="image"><img style="aspect-ratio:1920/1080;" src="https://cdn.eu.watchers.io/bbda4eb7-9480-4b10-bf1c-4eadb0b2c9e7.jpg" alt="The best games with in-game chat feature - Fortnite" width="1920" height="1080"></figure><h2 id="warframe">10. Warframe</h2>Digital Extremes’ Warframe has a reputation for being one of the friendliest online communities. Its chat channels (region, clan, squad, trade, and private whispers) are well-moderated, with staff and players alike encouraging a welcoming tone. For newcomers, chatting in-game often leads to veterans gifting resources or tips. The chat feels less like a battleground, more like a lounge.“[The in-game chat] is a place you can go and say ‘I really have no idea what I’m doing’ or ‘does anyone have advice for this build?’ Warframe is a complex cooperative hard sci-fi world. For us that channel has been a necessity.” — <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.theguardian.com/games/2024/feb/28/in-a-toxic-online-world-warframe-is-a-refuge-for-my-son-and-millions-of-others#:~:text=But%20with%20Warframe%2C%20the%20experience,who%20regularly%20play%20with%20him">Guardian</a>.***From Roblox’s creative chaos to strictly moderated Warframe, in-game chat defines how we experience multiplayer worlds. While moderation, toxicity, and design all affect the mood, the chat window or mic button remains the digital campfire around which communities gather. Whether you’re shouting across the seas in Sea of Thieves or dropping a cheeky “Well Played!” in Dota 2, these interactions are what transform games into living worlds.<p style="-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:border-box;color:rgb(0, 0, 0);font-family:Inter;font-size:0.9375vw;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.38;margin:0pt 0px;orphans:2;outline:0px;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;" dir="ltr"><span style="-webkit-tap-highlight-color:transparent;border-width:0px;box-sizing:border-box;font-style:normal;font-variant:normal;font-weight:400;margin:0px;outline:0px;padding:0px;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">***<p class="MsoNormal" style="-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:border-box;color:rgb(0, 0, 0);font-family:Inter;font-size:0.9375vw;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.35417vw;margin:0px 0px 1.30208vw;orphans:2;outline:0px;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><span style="-webkit-tap-highlight-color:transparent;border:1pt none windowtext;box-sizing:border-box;font-style:inherit;font-weight:inherit;line-height:16.1px;margin:0px;outline:0px;padding:0cm;vertical-align:baseline;" lang="EN-GB" dir="ltr">Please <a target="_blank" rel="noopener noreferrer nofollow" href="https://calendly.com/watchers-platform/social-tools-for-your?month=2025-08"><span style="-webkit-tap-highlight-color:transparent;border:1pt none windowtext;box-sizing:border-box;font-style:inherit;font-weight:inherit;line-height:16.1px;margin:0px;outline:0px;padding:0cm;vertical-align:baseline;" lang="EN-GB" dir="ltr">get in touch with us</a><span style="-webkit-tap-highlight-color:transparent;border:1pt none windowtext;box-sizing:border-box;font-style:inherit;font-weight:inherit;line-height:16.1px;margin:0px;outline:0px;padding:0cm;vertical-align:baseline;" lang="EN-GB" dir="ltr"> if you'd like to integrate in-app community chats with the high-level moderation system into your website, app, or game. We'll be happy to help you find the best solution.***<h2>Sources</h2><ul><li>In a toxic online world, Warframe is a refuge for my son – and millions of others | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.theguardian.com/games/2024/feb/28/in-a-toxic-online-world-warframe-is-a-refuge-for-my-son-and-millions-of-others#:~:text=But%20with%20Warframe%2C%20the%20experience,who%20regularly%20play%20with%20him">Guardian</a></li><li>Rust Console Edition Review | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.thexboxhub.com/rust-console-edition-review/#:~:text=The%20animation%20on%20the%20characters,department%20can%20take%20a%20bow">TheBoxHub</a></li><li>Rust Reviews | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.pcgamer.com/rust-review/">PC Gamer</a></li><li>Early Access Review - A game I love to hate | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.cyberpowerpc.com/blog/rust-early-access-review-a-game-i-love-to-hate/#:~:text=But%20at%20its%20best%2C%20Rust,is%20an%20exercise%20in%20masochism.">CyberPower PC</a></li><li>Sea of Thieves is pulling voice and text chat between crews from Arena | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.gamesradar.com/sea-of-thieves-is-pulling-voice-and-text-chat-between-crews-from-arena-due-to-toxicity/">GamesRadar+</a></li><li>Apex Legend Reviews |<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.ign.com/articles/2019/02/12/apex-legends-review"> IGN</a></li><li>You Never Game Alone: Live Chats and In-app Live-Streaming to Make Gaming Brighter | <a target="_blank" rel="noopener noreferrer nofollow" href="https://watchers.io/post/You-Never-Game-Alone-Chats-and-Live-Streaming-to-Make-Gaming-Brighter">Watchers Blog</a></li><li>Fortnite and New Kids Sociabilities | <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.researchgate.net/publication/350314539_Fortnite_and_New_Kids'_Sociabilities">European Journal of Social Sciences</a></li><li>Fortnite is finally adding the chat feature &nbsp;| <a target="_blank" rel="noopener noreferrer nofollow" href="https://gamerant.com/fortnite-text-chat/">GameRant</a></li></ul>&nbsp;

Discover how building in-app fitness communities boosts retention and user engagement for workout apps. Learn from top industry examples.

Any app has a big goal: to retain users. If your users try your app and never return, no other big goal will work. Each app has its own mission. For health apps, the mission is to help users stay active and healthy. If users don’t return after trying

Why do fitness and workout apps so crucially need in-app communities?

<div style="font-size:18px;line-height:1;" id="toc">Table of Contents<div style="font-size:14px;line-height:1;" id="toc"><a href="#motivation-gap">The Motivation Gap: What Fitness Apps Lack</a><a href="#Hyper-Socialisation">Hyper-Socialisation: A Natural Fitness Trend</a><a href="#app-features-that-drive-retention">Fitness Communities: App Features that Drive Retention</a><a href="#win-win-of-community">The Win-Win of Community Building in Fitness Apps</a><a href="#get-in-touch">Get in Touch</a><hr>Any app has a big goal: to retain users. If your users try your app and never return, no other major goal will be achieved. Each app has its own mission. For health apps, the mission is to help users stay active and healthy. If users don’t return after trying your app, your mission has failed, as have their goals of becoming healthy with your help.A study by Endeavour Partners reported that more than 70% of health app users stop using the app in two weeks or less. This indicates that only a small percentage of users successfully build a habit with well-being apps, often losing motivation and failing to achieve their goals. This is not the users’ fault—it’s a problem with the app’s development. However, it becomes the users' problem because if an app fails to engage them, they may lose interest in pursuing healthy habits altogether.<figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:1982/1310;" src="https://cdn.eu.watchers.io/fcde8167-a15f-48de-83f0-a01cccf7f393.webp" width="1982" height="1310"></figure><h2 id="motivation-gap">The Motivation Gap: What Fitness Apps Lack</h2>Why does this happen? What discourages users, and what are fitness apps missing? The answer often lies in a lack of motivation and a sense of community.People who give up on health and sports apps need more than an internal drive to improve—they need external motivation. This is especially important for digital products that are easy to postpone or ignore.<h2 id="Hyper-Socialisation">Hyper-Socialisation: A Natural Fitness Trend</h2>Experts are now discussing hyper-socialisation, similar to the hyper-personalisation trend we discussed in<a style="background-color:transparent;color:rgb(0, 0, 0);" target="_blank" rel="noopener noreferrer" href="https://watchers.io/post/main-trends-tech-communication-entertainment-2025"> </a><a style="background-color:transparent;" target="_blank" rel="noopener noreferrer" href="https://watchers.io/post/main-trends-tech-communication-entertainment-2025">our recent article</a>. Hyper-socialisation means that being part of a community is no longer a bonus—it’s a necessity.Users now want to socialise while gaming, cooking, trading, or watching football. Since the beginning, sports and training have been social activities, with gyms serving as places for communication, opinion-sharing, and showing off. You can make friends or rivals, admire local stars, or share tips on staying in shape.During the pandemic, many people switched to home workouts, and although this change offered time and cost savings, it didn’t eliminate the need for socialisation. We still want to share our progress, ask for advice, receive support, and compare results. Hyper-socialisation isn’t just a digital trend—it’s a natural human behaviour.<figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:2062/1362;" src="https://cdn.eu.watchers.io/58784efb-9660-43e2-ba1a-1d0a17aa9a84.webp" width="2062" height="1362"></figure><h2 id="app-features-that-drive-retention">Fitness Communities: App Features that Drive Retention</h2>Let’s look at some features that help build in-app fitness communities, along with examples of apps that use them to drive retention and user satisfaction:Fitocracy transforms workouts into a social game, allowing members to track their progress, follow others’ progress, complete challenges, and earn badges. This basic gamification works because it motivates users to stay active, contributing to both personal growth and app engagement.ChallengeRunner leverages people’s competitive spirit by offering competitions and challenges. Users earn badges that increase their motivation and help them stick to their workout routines—and the app itself.Strava is a popular tracking and community platform for sports enthusiasts. It emphasises community as a core feature, enabling users to share activities, comment on others' posts, and join group activities.Myzone awards points based on calorie burn to indicate progress. Users can also share their metrics and photos, creating a social ecosystem that aims to replace Facebook and Instagram fitness communities.<figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:872/1262;" src="https://cdn.eu.watchers.io/ffce3b1b-38cb-4d8a-afcf-616718ade5fb.webp" width="872" height="1262"></figure>Zwift showcases user stories about milestone achievements. Users can set goals, and the community can follow their progress. This inspires both achievers and others who haven’t yet set goals to get started.Peloton allows official trainers to host live classes, engage with users, provide feedback, and build influencer-style communities within the app.<h2 id="win-win-of-community">The Win-Win of Community Building in Fitness Apps</h2>Building a community within a fitness app is a win-win solution—the app benefits from improved retention, lifetime value (LTV), and other key metrics. Users gain motivation and encouragement, recognition from their peers, and the chance to become influencers themselves. They also receive the support they need to achieve their goals more easily and enjoyably—without relying solely on self-discipline.<hr style="margin-bottom:1vw;"><h2 id="get-in-touch">Get in Touch</h2>Please <a target="_blank" rel="noopener noreferrer nofollow" href="https://calendly.com/watchers-platform/social-tools-for-your?month=2025-08">book a call</a> if you'd like to integrate community-based live chat or other social tools into your website or app. We will help you find the best solution for your engagement strategy.</div></div>

You decided to add in-app chat and live-streaming. Now your turn to decide will you build or buy it?

Build or buy? Discover the pros and cons of in-house development vs. SaaS solutions for community chats, copy-betting, and live streaming. Learn how to optimize resources, reduce costs, and achieve faster results with the right approach for business.

Accumulated experience or lessons from mistakes: Buy or build social features for your platform?

<div style="font-size:14px;line-height:1;" id="toc">Table of Contents&nbsp;&nbsp;<a href="#building-a-feature-in-house">Building a feature in-house</a><a href="#buying-saas">Buying SaaS</a><a href="#outcome">So, what’s the outcome?</a><a href="#get-in-touch">Get in Touch</a><hr></div>Many companies face a critical dilemma when implementing new functionalities, such as chats, copy-betting, and in-app live streaming, alongside their core product. Should they build the solution in-house with their own team or leverage a specialised B2B SaaS platform?<figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:2000/1332;" src="https://cdn.eu.watchers.io/3391ca97-9631-4d1c-b665-3f4af3812122.jpg" alt="is it better to build chat solution or buy a saas - introduction" width="2000" height="1332"></figure>There can be many potential advantages and disadvantages for both answers. We have discussed these two variants with numerous potential clients, and we have decided to provide more detailed guidance on making the right choice.<h2 id="building-a-feature-in-house">Building a feature in-house</h2>Companies that lean towards building in-house see the following reasons.1. Resource optimisationCompanies may believe they can distribute costs across existing team members without significantly increasing overhead.2. Strategic alignmentBuilding in-house ensures the solution aligns closely with the company’s vision and strategy, avoiding “not quite right” products from the market. People who build in-house perfectly know and understand the needs and peculiarities of the company and can build something unique and fit for their specific product.3. Developing internal expertiseCreating the product internally can gradually build valuable expertise within the team, so its members can support and maintain this service, not only building it but keeping it in its initial state.4. ControlRelying on in-house resources eliminates external risks like vendor market exit, ownership changes, or pricing shifts. Also, they know everything happening with the feature perfectly: all crushes and all good feedback. Complete control is usually the main reason (perhaps after finances) for building the solution in-house.<figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:2000/1200;" src="https://cdn.eu.watchers.io/27ce3d71-5c57-42c3-8d1e-6ec3ab0a9e6f.jpg" alt="why building in-house can look as a good idea" width="2000" height="1200"></figure><h3>Reality check✅</h3>While the idea of the building seems appealing for control and alignment, the reality often unveils hidden challenges.Despite these arguments, building in-house comes with significant challenges.Specific expertise cannot be replacedWithout a dedicated team, the product often remains at the MVP stage and fails to deliver meaningful results.Risk of dilutionFocusing on secondary products can detract from the core offering, stretching resources thin or the opposite—your team always have more prior tasks, and the feature will be underdeveloped.Unpredictable outcomesExperimenting with new features involves a lengthy trial-and-error process, which consumes time and budget without guaranteeing success. Because this feature is new to you, you will face many unexpected problems.Escalating costsInitial development costs can balloon as the product requires continuous improvements to stay relevant.Delayed ROIEven in an optimistic scenario, a functional MVP takes more than half a year to complete, and tangible results may only appear after extensive testing and iteration, which often lasts well over a year.<h2 id="buying-saas">Buying SaaS</h2>Using a specialised B2B SaaS platform offers a range of benefits.<figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:2438/1612;" src="https://cdn.eu.watchers.io/316640fe-b5d1-4bac-8326-86cd8c4a32d0.png" alt="what benefits could you get buying the saas solution" width="2438" height="1612"></figure>Access to the most relevant teamSaaS solutions are built and maintained by dedicated teams with deep expertise, often at a cost lower than assembling an in-house team.Leveraging сollective wisdomSaaS platforms incorporate feedback and best practices from numerous clients, ensuring a more refined and effective product from the start. So, you don’t need to learn from your mistakes: use accumulated experience.Cost PredictabilitySaaS comes with clear, manageable pricing structures, reducing financial uncertainty.Faster ResultsWith no lengthy development phase, SaaS users can implement a new feature in days and see measurable outcomes within weeks, not months or years.Flexibility to transitionIt’s possible to start with SaaS to test the waters and later switch to building in-house if the solution makes sense for your business.<h3>Reality check✅</h3>Different SaaS companies offer various business models and communication schemes. Thus, disadvantages can vary, from implementation difficulties to a lack of flexibility: not all details and wishes can be released, and not all improvements appear as soon as desired.<h2 id="outcome">As a result</h2>The choice between building in-house or buying a SaaS solution depends on your company’s priorities, resources, and timeline. Building offers control and alignment but often at the cost of time, focus, and escalating expenses. SaaS, on the other hand, provides a faster, more efficient path to results with access to expert insights and proven solutions.For most companies, starting with SaaS is a pragmatic approach, enabling rapid implementation and cost-effective scaling while leaving the door open for future in-house development if needed. However, you need to have a checklist with questions and choose a SaaS company that perfectly meets your needs and offers you the solution and features you and your end-users will be happy to try.<hr><h2 id="get-in-touch">Get in Touch</h2><a target="_blank" rel="noopener noreferrer nofollow" href="https://calendly.com/watchers-platform/social-tools-for-your">Book a call</a> if you'd like to integrate in-app community chats with the high-level moderation system into your website, app, or game. We'll be happy to help you find the best solution.

Blog with tag: in-app chat