Number of messages, new regions, and exciting features: here are the highlights of 2024.

Discover the highlights of 2024: innovative live-streaming tools, enhanced APIs, an upgraded admin panel, advanced AI moderation, and increased user engagement. Learn how we empower platforms to build thriving communities.

Swift Glance at 2024

<div style="font-size:14px;line-height:1;" id="toc">Table of Contents&nbsp;&nbsp;<a href="#product-updates">Product Updates</a><a href="#new-clients">New Clients</a><a href="#events-expos">Events, Expos, and Prizes</a><a href="#main-numbers">Main Numbers</a><hr><h2 id="product-updates">Product Updates</h2><h3>Exciting Opportunities for Live-Streaming</h3>We’ve launched advanced in-app tools for live streaming to help our partners significantly boost engagement and attract new audiences.While live-streaming is a growing trend, platforms can harness this new user behaviour to build communities and grow businesses. Our tools empower platform owners to host exclusive in-app live streams. Imagine a popular influencer hosting a stream on your platform, and the audience engages in dynamic conversations, exchanges stickers, and shares emotions—all within your service.This not only enhances business metrics but also adds unique content to your platform, elevating the overall user experience.Another approach is reusing content from other platforms. Our tools for embedding external players in chats let you seamlessly embed Twitch, YouTube, Kick, or Facebook players to keep your users entertained.<h3>A Plethora of Powerful APIs</h3>We’ve developed a comprehensive set of APIs to enable platform owners to connect chats with their platforms and manage them conveniently and easily. These APIs include tools for managing badges, marketing offers, audio streams, and AI bots that can be added to community chats to create the most engaging and functional spaces for users.<h3>Highly Developed Back Office</h3>We’ve significantly enhanced the admin panel with various instruments and tools for settings, customisation, localisation, and analytics. All data can be gathered and reviewed in one place. Everything you need is accessible and downloadable directly from the admin panel. Thanks to this streamlined approach, no extra kits or tools are required, and our solution ensures a safe and secure experience.<h3>Badges</h3>We’ve expanded opportunities for badge awards. Platform owners can now create intricate and dynamic badge structures, assign different badges to users, or transfer them via API. Users who receive badges are notified with a congratulatory message, while others can learn how to earn the same badges through additional alerts.<h3>New Marketing Widgets and Pop-ups</h3>In addition to marketing messages, we now offer marketing popups, powerful tools for promoting internal or external products and services. These pop-ups directly engage users, prompting them to take specific actions. They can be personalised, manually configured, or automated via API.<h3>New level of AI moderation</h3>We’ve integrated a new AI model into our moderation system, creating a trifecta of systems working together to provide the most secure environment possible. Additional tools include masking sensitive details like crypto wallets and phone numbers, expanded options for user bans of varying durations, and more.These are just the main tools—we continuously develop updates to ensure a highly efficient, convenient, and feature-rich chat experience. This allows platform owners to improve business metrics while giving end-users an engaging, trustworthy space to connect with like-minded individuals.<h2 id="new-clients">New Clients</h2>This year, we’ve established partnerships with companies from diverse regions. We now provide our services to platforms operating in Iceland, New Zealand, Taiwan, South Korea, and Poland while continuing to strengthen our presence in other regions in which we have already worked.<h2 id="events-expos">Events, Expos, and Prizes</h2>We participated in numerous industry events and expos, competing with promising startups, pitching at ICE London and showcasing at Web Summit Lisbon.Here are the highlights of three key events.SIGMAWe pitched at two SIGMA World events and won both! Our first victory was in Brazil at SIGMA Americas, followed by another win in Hungary at SIGMA East Europe. Additionally, our CPO, Adel Gaisin, spoke on a panel at SIGMA Malta, sharing insights on how this winning spirit propels our growth.<figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:2048/1365;" src="https://cdn.eu.watchers.io/d539e0af-2476-44d5-bc78-f368dab86817.jpg" width="2048" height="1365"></figure>﻿﻿﻿South SummitAt South Summit in Madrid, we pitched in the Digital Culture section, connecting with leading experts and companies across various industries. Digital culture at its finest!SBCWe were nominated as a Rising Star in Service Provision at SBC, one of the largest and most impactful iGaming expos worldwide.<h2>Google for Startups Growth Academy</h2><figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:2048/1365;" src="https://cdn.eu.watchers.io/bd644937-55f1-4bfd-bfdd-720e51ab5250.jpeg" width="2048" height="1365"></figure>We were selected for the Google Growth Academy alongside 14 other high-potential UK companies. The programme is designed for AI-powered startups, and we are proud to be one of them.We use AI for multilingual content moderation, real-time translation, semantic analysis, and actionable insights derived from community chats. With 90% of AI startups built on GCP, now we are one of them.<h2 id="main-numbers">Main Numbers</h2>6,544,472 unique users entered our chats30,728,928 messages sent*We look forward to an even more exciting 2025, with plans to expand further and continue helping content platforms worldwide build thriving communities. Our next event is ICE Barcelona—come visit our stand. See you there!</div>

We participate in three huge industrial events during November: Web Summit, SIGMA Europe Summit, and Google Startup Academy. 

Community chat and live streaming provider Watchers participate in Web Summit, SIGMA Europe Summit, and Google Academy this year. Book a meeting to discuss the integration or book a free trial

London, Lisbon, and Valetta: Where do you plan to meet Watchers this November?

How do you plan to spend the end of the autumn? We've decided to make it as fruitful as possible. Watchers' team will actively participate in three industrial events during the month and be happy to meet and network there.Google for Startups Growth Academy (London, UK, since the end of October)We've been selected for the program as one of the most promising AI startups to accelerate growth and impact the industry. We’re proud to be recognised for our trail-blazing efforts in using AI to continue bringing socialisation to the platforms and making users' communication engaging and safe. Most offline events will be held in London.Web Summit (Lisbon, Portugal, 11-14 November)We are participating in the Web Summit for the third time in a row. This time, we are showcasing as a beta startup. Our showcase will take place on 14 November on Stage 13. We be happy to see you there! If you plan to attend the expo, visit our booth on November 13 (B311). By the way, we have a special offer for Web Summit attendees—an opportunity to book a 3-month free trial. So, hurry up and connect with us if you want to integrate community chats with widgets on your app or website, and have tickets to Websummit.&nbsp;SIGMA Europe Summit (Valetta, Malta, 11-14 November)This time, we won't just attend the biggest SIGMA event of the year; our CPO, Adel Gaisin, will also participate in a speaking panel, "Startups Stories: Following up with SiGMA and AIBC Startup Pitch Winners", and share our experience as a startup that won SIGMA Pitch twice during the year. Feel free to join the panel on 14 November at 13:15.&nbsp;You can always contact us to book a meeting.***If you don't plan to be in Lisbon, London, or Valetta during November but would like to talk to us, discuss the functionality, or have a demo call, contact us via email or fill out the form.

Watchers triumphed at the SiGMA East Europe Startup Pitch Competition, clinching the top prize with our innovative SaaS solution.

SaaS Watchers which integrates community chats to content platforms triumphed at the SiGMA East Europe Startup Pitch Competition, clinching the top prize with an  innovative solution.

Watchers Wins Top Prize at SiGMA East Europe Startup Pitch Competition in Budapest

Chosen from numerous industry startups, we had the opportunity to showcase our solution in Budapest and connect with investors, experts, and leading industry players among the six finalists.<figure class="image"><img style="aspect-ratio:1854/1052;" src="https://cdn.eu.watchers.io/858dacda-a5bb-4eeb-9826-b3039c9fddb7.png" width="1854" height="1052"></figure>On September 3rd, Alina Kuzo, Head of Content at Watchers, presented our company. The judging panel, consisting of Robert Duboff (Director at Velo Partners), Marianna Tavella (Chief Legal Officer at SiGMA Group), Harmen Brenninkmeijer (Managing Partner at NYCE International), Mariusz Gąsiewski (CEE Mobile Gaming &amp; Apps Lead at Google), Vinicius Moraes De Carvalho (Investment Partner at Ikigai Ventures), Vladimir Malakchi (CEO &amp; Managing Partner at Xanada Investments), and Jarek Bialek (CEO of Revenue Capital), selectedour pitch and solution as the best.<figure class="image"><img style="aspect-ratio:1786/1102;" src="https://cdn.eu.watchers.io/3dc379f8-b30a-4db9-99ea-f537a6ca1c29.png" width="1786" height="1102"></figure>The SiGMA East Europe Summit (September 2-4) brought together a vibrant community of providers, experts, operators, and investors. It is a significant platform for market leaders to network and explore the latest trends and technologies.

We are thrilled to announce that Watchers has been selected as a finalist in the Startup Competition at South Summit. The event will take place in Madrid, Spain, from June 5th to 7th, 2024.

We are thrilled to announce that Watchers has been selected as a finalist in the Startup Competition at South Summit. We will pitch in the Digital Culture section, along with other innovative startups

Watchers joins the South Summit Startup Competition Final

We will pitch in the Digital Culture section, along with other innovative startups, to a panel of judges and investors on Thursday, June 6th, at 13:00. We are looking forward to sharing our product and ideas on how we can boost businesses and make digital culture even more social and developed!South Summit stands as a beacon of global recognition for innovation and entrepreneurship. Since its inception in 2012, this event has consistently brought together over 500 startups, investors, and corporations worldwide. It's a platform where we can confidently connect, collaborate, and explore new business opportunities.

Watchers emerged victorious from the startup pitch competition at SiGMA Americas, taking home the first prize with our innovative SaaS solution.

Watchers Takes Home Top Prize from SiGMA Américas Pitch Competition

<a target="_blank" rel="noopener noreferrer" href="https://www.wjbf.com/business/press-releases/ein-presswire/707739379/watchers-wins-sigma-startup-pitch-competition-in-brazil-showcasing-social-tools-for-igaming-and-content-platforms/">We competed</a> with 100 pre-selected startups in the iGaming industry and had the opportunity to showcase our solution in the SiGMA Startup Village, connecting with investors,&nbsp;experts,&nbsp;and the best players in the industry as one of six pitch competition finalists.<figure class="image"><img style="aspect-ratio:1726/1118;" src="https://cdn.eu.watchers.io/98a271e6-207b-4edd-b413-4e5a2052183c.png" width="1726" height="1118"></figure>&nbsp;Watchers' CPO Adel Gaisin presented our company on 25 April. The Expert-led judges:&nbsp;Vinícius Moraes De Carvalho,&nbsp;Investment Partner at Ikigai Ventures,&nbsp;Alessandro Valente,&nbsp;Co-founder of Super Afiliados,&nbsp;Heitor Miguel from&nbsp;PMZ Capital, Eduardo Gamarci,&nbsp;COO at Revenue Capital, and&nbsp;Tomash Devenishek,&nbsp;Founder &amp; CEO at Kero Sports,&nbsp;chose our pitch and the solution as the best one.<a target="_blank" rel="noopener noreferrer" href="https://sigma.world/south-america/">SiGMA Américas Summit </a>(22 - 26 April) gathers a large community of players, operators, and experts in&nbsp;the&nbsp;iGaming industry. It is one of the most significant platforms for market leaders to connect and discuss the latest trends and technologies.&nbsp;

Watchers introduces a multilingual chat feature that removes language barriers, enabling global fans to connect during the Olympics and Euro 2024.

Found in translation: now multilingual users can chat to each other without miscom

This year, when Paris hosts the Olympics and Germany hosts Euro 2024, platforms and TV channels around the world will broadcast and stream these global games. They gather sports fans worldwide, and sometimes, in such cases, people face problems in communication and get lost in translation when discussing games and teams.As the world gears up for the highly anticipated sports, Watchers SaaS has announced a new feature to improve communication between multilingual users. The community-building and socialisation experts have developed a tool that enables users to chat in different languages while still understanding each other, thereby eliminating language barriers.With the rise of globalisation and the increasing diversity of online communities, effective communication between users who speak different languages has become a pressing issue. Watchers recognised this challenge and set out to find a solution. After extensive research and development, they have successfully created a tool that bridges the language gap and brings people closer together."We believe that language should not be a barrier to building connections and fostering relationships. With this tool, we hope to bring people from different backgrounds closer together and create a more inclusive online community," Adel Gaisin, Watchers' CPO.The new chat feature from Watchers enables users to communicate in their preferred language, while the tool automatically translates messages for other users in the chat. This means that a user can type in French, for example, and another user can read the message in English, Spanish, or any other language they choose. All of them easily understand each other without any additional clicks or actions. This breakthrough technology makes communication easier and more efficient and promotes inclusivity and diversity within online communities.Watchers' tools are designed for efficiency and fully customised, ensuring a seamless user journey. So, if you decide to integrate Watchers chat into your content platform or add Watchers' tools as a second screen for broadcasting, users can quickly dive into dynamic chats. Personalising profiles with nicknames and avatars, users express themselves via text, emojis, and stickers. Watchers' chats enable reactions, responses, animated emojis, and essential moderation tools, allowing users to create a friendly, healthy, and—now—multilingual environment.

Events, releases, and partnerships we've gotten have this year.

iGB L!VE, MWC in Barcelona, IBS in Amsterdam and Web Summits in Lisbon and Valencia, ML modes for precise moderation, and tools for seamless tech support... See what else Watchers team visited and made last year.

2023: What have we done

<div style="font-size:14px;line-height:1;" id="toc">On this page&nbsp;&nbsp;<a href="#product-updates">Product updates</a>&nbsp;<a href="#new-partners">New partners</a>&nbsp;<a href="#expos">Conferences, expos, and pitches</a>&nbsp;<hr><h2 id="product-updates">Product updates</h2><h3>The developed admin panel for ruling the whole chat service</h3>Everything that partners want to do, they can achieve through the admin panel, from moderation to customisation and localisation. It is helpful because the partner controls the whole system, and everything is based in one place. Also, partners can try different settings on their own side and decide what works better.<h3>AI bot</h3>Everyone will remember 2023 as a year when AI became habitual. We have gotten used to asking about everything, so from the beginning, it was essential for us to use this technology for meaningful conversations that matter. So, we integrated an AI bot to chat. Now, we are continuously developing a bot to make it more thoughtful as a participant in conversations on different topics and a good adviser for users.<h3>ML model for moderation</h3>We’ve created an AI model for moderation that can moderate users’ messages in real-time and keep a healthy and trusted space for any platform and chat, even without actual moderators.<h3>Improved UX</h3>Our big goal is to help grow partners' metrics and boost business, but it's impossible when your end users are unhappy. So, we do everything to improve user experience and make chats developed, convenient, and just nice for use. We are constantly developing the look and feel of chats that make users return there and discuss their favourite things.<h3>Audio communication tools</h3>Audio streaming is an additional feature, but it still should be perfect. So, since this year, we have provided a tool for audio recording, an opportunity for users to set sound while joining, users can add events to the calendar if it's planned and many other things that make the process of providing and joining the stream better.<h3>Tech support</h3>We continually work on seamlessly transferring users' messages about technical issues to your support team. It helps solve users' problems faster and grow their loyalty. They just think that if they have something wrong, your team will fix it immediately.<h2 id="new-partners">New Partners</h2>This year, we've started partnerships with nine companies. Still, it means even more platforms with our integration because there are operators among our partners who provide services for different end products.Since this year, we have been working with many new locations—we've started to expand our geo to several African and LatAm countries, of course, continuing to work with the European Union and CIS.&nbsp;We expanded the areas and domains of platforms we integrated to: we started the partnership with the fantasy game app and an invite-only sports betting exchange platform. Of course, we will move further and develop our product for new domains because qualitative communication is significant for different people with various interests.Of course, we continued to develop our existing partnerships with sports, video and trading platforms and saw significant growth in numbers.&nbsp;<h2 id="expos">Events, conferences, and pitches</h2>Networking is a king, just like content, so we were glad to participate in different events this year, such as <a target="_blank" rel="noopener noreferrer" href="https://igamingbusiness.com/events/igb-live/">iGB L!VE</a>, <a target="_blank" rel="noopener noreferrer" href="https://www.mwcbarcelona.com/">MWC</a> in Barcelona, <a target="_blank" rel="noopener noreferrer" href="https://show.ibc.org/">IBC</a> in Amsterdam and <a target="_blank" rel="noopener noreferrer" href="https://websummit.com/women-in-tech/">Web Summit</a> in Lisbon and Valencia.<figure class="image" style="margin-bottom:1vw;"><img style="aspect-ratio:1000/562;" src="https://cdn.eu.watchers.io/38d6fdfc-20ca-43d8-ac7d-11f743326a3b.png" alt="Yana Barden at SBC Barcelona" width="1000" height="562"><figcaption>Yana Barden at SBC Barcelona</figcaption></figure>Also, it was not just about networking but technological development because some of these events have benefits and give participants new opportunities.&nbsp;Below are more details about three of the most exciting.<h3><a target="_blank" rel="noopener noreferrer" href="https://www.vestbee.com/aim-high-ai-bootcamp-for-female-founders">AI Bootcamp for Female Founders, powered by AWS Startup Loft Accelerator</a></h3>Watchers was among 17 great startups whose co-founders estimate the power of AI and seek solutions and help that artificial intelligence can give. Also, we participated in the first-ever AWS Women's Demo Week in London, where startups from around the globe were gathered.<h3><a target="_blank" rel="noopener noreferrer" href="https://labs.uk.barclays/what-we-offer/our-programmes/female-founder-accelerator/">Barclays Eagle Labs Female Founder</a></h3>We joined an accelerator that helps female founders' companies grow and become successful across the UK. We were networking, pitching, connecting to investors and potential partners, and presenting our solution on the Female Founder Accelerator Demo Day, which AccelerateHER provided.<h3><a target="_blank" rel="noopener noreferrer" href="https://sigma.world/">SIGMA</a></h3>The last edition of the SiGMA Europe conference, a significant iGaming event, gathered more than 25 thousand top industry professionals in Malta. We not only attended but also joined the Pitch Startup competition as a finalist.<hr>Next year promises to be even more exciting. The following event we will join is ICE London. See you there!</div>

How the accelerator powered by AWS Startup Loft Accelerator finished.

Watchers’ CEO Yana Barden participated in the final event of the AI Bootcamp for Female Founders and presented our solution among 17 inspiring startups.

AI Sports Assistant: the feature we presented on the final AI Bootcamp for Female Founders

Last Tuesday, Watchers’ CEO Yana Barden participated in the final event of the AI Bootcamp for Female Founders and presented our solution among 17 inspiring startups.In the final demo, we presented our new feature based on AI. If we used AI earlier to provide health space for final users, providing a moderation system based on AI tools, we now create content with the help of this technology. Our AI Sports Assistant is a marvellous source of knowledge for all sports fans. These tools can be added to our integrated chats and be a useful interlocutor for all users. They can conveniently get checked clear information about athletes, teams, and sports in general and always have this assistant for smart and immersed conversations.We are in the first steps of developing the tool, but we know it can be a crucial and killer feature for our partners and get levelled up for the platforms.

We integrated an AI-powered communication tool —ChatGPT bot. Why is it so essential for our partners? 

AI Bot in your integrated comminuty chat can become an eternal interlocutors for users. Such an easy way to grow engagement and time spent on the platform

How to improve your users' experience with conversations that matter

As you know, at social b2b SaaS Watchers, our mission is to create vibrant communities within various platforms—whether you’re engrossed in a video, trying your luck in iGaming, or making decisions in stock trading.Today, we take another step in that direction by adding an AI-powered communication tool—ChatGPT. As a platform owner, you can personalise the ChatGPT bot with your chosen name, adding a human touch to the AI and creating a more engaging environment for your users.<h2>Why is this beneficial to your&nbsp;company?</h2>✅ Enhanced Engagement: The advanced AI model can handle complex conversation paths, keeping users engaged and involved. It’s like having a full-time moderator, sparking interesting conversations, and driving engagement around the clock.✅ 24/7 Support: ChatGPT is available 24/7, ensuring your users always have a resource to turn to for support or to answer their queries, thereby improving user satisfaction.✅ Scalability: No matter how rapidly your community grows, the AI can handle millions of conversations simultaneously. As your business scales, so too does the support.And how will it benefit your end users?🎯 Real-time Interaction: Users will appreciate the immediate responses to their queries and comments, making their experience more interactive and fun.🎯 Better Communication: ChatGPT can foster more productive and engaging conversations, enhancing users’ sense of community.🎯 Accessible Knowledge: ChatGPT is well-equipped to provide useful and accurate responses, which can also be informed by specific data from our clients' side.&nbsp;

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