The latest releases introduce new solutions to boost user engagement, education tools for admin panel users, and improved control and management features. Read more, and book a demo call if you’d like to learn more.

The latest release introduces new solutions to boost user engagement, enhanced education tools for admin panel users, and improved control and management features. Read more, and book a demo call if you’d like to learn more.

AI Coach, Spanish back office, and many more

<h2>New features for your users&nbsp;</h2><h3>Personal conversational AI bot&nbsp;</h3>Users watch and cheer on many various events on our clients’ platforms, and of course, they cannot be experts in all of them by default. So, they used to need to go somewhere else to Google and search for all the desired information about athletes, teams, results, and more. Now, they can get all of these right in a chat. Due <a target="_blank" rel="noopener noreferrer" href="https://watchers.io/ai-assistants">to AI Coach, an AI agent </a>that finds and shares sports info with your users in a private convo or in a public chat. Learn more about our new functions or try to ask AI Coach yourself <a target="_blank" rel="noopener noreferrer" href="https://watchers.io/stands">on the demo stand.</a><h3>Giveaway-bot</h3>You can run the giveaway quizzes for your users in a chat. Engage them more and grow retention at the same time: if your users joined the quiz, they will definitely come back to know the results. You can run such quizzes for all users or for those with specific badges.The bot can be activated through the admin panel.<h2>New opportunities in the back office</h2><h3>User profile, and search</h3>You can find any user who visited your chat even once and use this userID or nickname. Besides this, you can check the last activity of these users, their avatars, nicknames, messages, as well as bans if they were banned and reports if they were reported. Using these user pages, you can also manage them, for example, reset avatars or nicknames if they break some rules.<h3>Spanish back office</h3>The back office interface switches the language according to your browser settings. Still, you can also choose the needed language manually.<h3>Educational videos</h3>We’ve added video guides that will help you to learn the admin panel, its settings and functions, and how to operate with the best results you can achieve.<figure class="image"><img style="aspect-ratio:1928/1088;" src="https://cdn.eu.watchers.io/06bb0e0b-30ca-4008-b7f6-6642f0b85816.png" width="1928" height="1088"></figure><h3>Data on marketing offer usage</h3>You can download the useIDs of users who viewed and engaged with your marketing offers, in-feed and pop-ups. You can reuse this info for more precise management of your promo and marketing activities.<h3>Pre-moderation managing</h3>Now, even default blocking lists can be set up or turned off. Manage pre-moderation as you wish, and add new filter lists more conveniently.<h2>Additional control</h2><h3>Limits for sharing</h3>If you use any of our social widgets, you can restrict how many times users can send the same win, deal, or bet in a chat. The setting is optional; the number can be limited on the widget settings page on the admin panel.<h3>Read-only mode opportunities</h3>You can decide on your own how <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/read-only-mode-in-no-auth-zone#/">read-only mode </a>will look on your chat. You can add a button, link, or just explain what users should do to join the conversation. Also, you can set specific information widgets just for read-only users.<h2>Small improvements</h2><ul><li>Badges with triggers: you can award your users not only for future actions but also retrospectively.</li><li>Communication mode became even more convenient: decide from a regular user or admin you want to communicate in a chat.</li><li>Video changes its layout when the user changes the device orientation while watching. So, video watching in a chat becomes more natural and habitual.</li><li>We’ve started to inform you about the dashboard updates. See the exact time and date when the metrics were updated last.</li><li>Badge tooltips can be multilingual, as is your whole chat. Just add all necessary variations while setting up the badge, and the tooltips will be shown accordingly with the interface language of the user.</li><li>Users can send HEIX images in a chat.</li><li>While creating the badge, you can use the HEX code to choose the specific colour.&nbsp;</li></ul>&nbsp;And of course, besides this, we always work with the security of our chats to guarantee all our clients and their users the most comfortable and trusted environments for exchanging ideas and emotions.<h2>Get in touch</h2><p class="MsoNormal" style="-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:border-box;color:rgb(0, 0, 0);font-family:Inter;font-size:0.9375vw;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.35417vw;margin:0px 0px 1.30208vw;orphans:2;outline:0px;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><span style="-webkit-tap-highlight-color:transparent;border:1pt none windowtext;box-sizing:border-box;font-style:inherit;font-weight:inherit;line-height:16.1px;margin:0px;outline:0px;padding:0cm;vertical-align:baseline;" lang="EN-GB" dir="ltr">Please <a style="-webkit-tap-highlight-color:transparent;border-width:0px;box-sizing:border-box;color:rgb(87, 89, 255);font-family:Inter;font-size:0.9375vw;font-style:inherit;font-weight:400;line-height:1.35417vw;margin:0px;outline:0px;overflow-wrap:break-word;padding:0px;text-decoration:none;transition:color 0.4s;vertical-align:baseline;" target="_blank" rel="noopener noreferrer nofollow" href="https://calendly.com/watchers-platform/social-tools-for-your?month=2025-08"><span style="-webkit-tap-highlight-color:transparent;border:1pt none windowtext;box-sizing:border-box;font-style:inherit;font-weight:inherit;line-height:16.1px;margin:0px;outline:0px;padding:0cm;vertical-align:baseline;" lang="EN-GB" dir="ltr">get in touch with us</a><span style="-webkit-tap-highlight-color:transparent;border:1pt none windowtext;box-sizing:border-box;font-style:inherit;font-weight:inherit;line-height:16.1px;margin:0px;outline:0px;padding:0cm;vertical-align:baseline;" lang="EN-GB" dir="ltr"> if you'd like to integrate community chats with your website or app. We'll be happy to help you find the best solution.&nbsp;

An AI assistant will help with the back office, triggers for badges award your users automatically... Read to know about other improvements for the best and clearest experience.

Discover the latest Watchers community chat platform updates: automated badge triggers, enhanced user experience, paywall integration, and powerful back office tools to boost engagement and monetisation.

Last Product Updates: New Features & Enhancements

<h2>Triggers for Badges</h2>We’ve added triggers to <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/badges">our badge system</a>. Now, our clients can build an automated badge experience. This means your users can earn badges by sending a certain number of messages, frequently reacting (e.g., Chat Empath), or maintaining a streak – for example, by using chats regularly. This helps users feel more engaged, similar to how Duolingo motivates learners.<h2>Look and Feel in Chat</h2>We prioritise making the <a target="_blank" rel="noopener noreferrer" href="https://watchers.io/post/perfect-UX-criteria-watchers">end-user experience simple and enjoyable</a>. Digitally savvy users engage with multiple messengers and social platforms, and they have high expectations. That’s why, over the past month, we’ve introduced several minor improvements to make users feel as comfortable as possible:<ul><li>Swipe to reply</li><li>A selected image gallery</li></ul><h2>Paywall in Chat</h2>Previously, chats could be shown in read-only mode. Now, you can place <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/readonly-mode-ui">a paywall over chat.</a> Why is this useful? It enables you to transform the chat feature into a powerful conversion tool. You can restrict chat access to subscribers or users who have completed specific actions. The paywall doesn’t just block the chat – it explains its value and communicates what users need to do to gain access.<h2>Back Office Improvements</h2>Since our chats are managed via a back office, it must remain user-friendly and familiar. Here’s what we’ve recently improved:<ul><li>New statuses and templates for marketing offers</li><li><code data-start="1652" data-end="1665">postMessage</code> support for theme, language, and coefficient changes without reloading the chat</li><li>Avatar settings flow redesigned: you can now choose between platform-driven avatars, which you provide from your primary platform, and user-controlled avatars, which users select or upload.</li><li>Support for various language code formats</li><li>An assistant who helps you find an answer to any question about the admin panel usage and creates a ticket if the problem hasn't been solved</li></ul><p style="-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:border-box;color:rgb(0, 0, 0);font-family:Inter;font-size:0.9375vw;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.38;margin:0pt 0px;orphans:2;outline:0px;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;" dir="ltr"><span style="-webkit-tap-highlight-color:transparent;border-width:0px;box-sizing:border-box;font-style:normal;font-variant:normal;font-weight:400;margin:0px;outline:0px;padding:0px;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">***<p style="-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-width:0px;box-sizing:border-box;color:rgb(0, 0, 0);font-family:Inter;font-size:0.9375vw;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:1.38;margin:0pt 0px;orphans:2;outline:0px;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;" dir="ltr"><span style="-webkit-tap-highlight-color:transparent;border-width:0px;box-sizing:border-box;font-style:normal;font-variant:normal;font-weight:400;margin:0px;outline:0px;padding:0px;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Please fill out the form below if you'd like to integrate community-based live chat or other social tools into your website or app. We will help you find the best solution for your engagement strategy.&nbsp;

We've been working behind the scenes to bring you some updates that improve how you manage and engage with your communities. From new roles to advanced analytics, let's dive deeper.

Discover the latest Watchers live chat updates to boost engagement and enhance your engagement strategy. New analytics, custom avatars, and improved moderation features.

Product Updates: New Features & Enhancements

<h2>Introducing the Community Manager Role</h2>Managing your community just got easier and safer. We’ve added <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/main-roles-in-chats#/">a&nbsp;community manager role</a> to the admin panel, giving your team more flexibility in assigning permissions.What can community managers do?<ul><li style="margin-bottom:0.2vw;">Access all messages, rooms, and moderation.</li><li style="margin-bottom:0.2vw;">Manage widgets.</li><li style="margin-bottom:0.2vw;">Handle technical support requests and export data reports.</li><li style="margin-bottom:0.2vw;">Customise stickers, reactions, and language settings.</li><li style="margin-bottom:0.2vw;">View analytics and information sections.</li></ul>You can update an admin panel user's role at any time if needed. More control, less hassle!<h2>New Analytics Features</h2><h3>30-Day Retention Dashboard</h3>Want to understand how well your platform retains users? Head to analytics to explore the necessary data and track engagement over time.<h3>Active Users Per Hour</h3>Ever wondered when your chats are buzzing the most? Now, you can see peak activity times by going to analytics and selecting your preferred time period.<h2>AI-Powered Semantic Analysis</h2>Analyse chat conversations with ease. You can now transfer messages directly to our AI model for semantic analysis. Simply go to Semantic Analysis, select a time period, and let the AI do the heavy lifting.<h2>User Avatars: More Customisation Options</h2>What if your users want to have their cats or favourite actors on avatars? We’re giving users more ways to personalise their profiles. Admins can now enable user-uploaded avatars while ensuring content safety with AI moderation.<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/avatars-and-user-profile#/">Three avatar options:</a><ol><li>Preset avatars only: users select from a predefined set.</li><li>Custom avatars only: Users upload their own images.</li><li>Both options enabled: Users can choose between preset or custom avatars.</li></ol>Admins and moderators can review and block inappropriate images manually if you find that AI options are not enough. And as with all our features, you can activate or deactivate it in settings.<h2>Stickers for Users with Badges</h2>Want to make stickers more exclusive and award users with something special? You can now <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/stickers#/">link a sticker pack to a specific badge</a>, allowing only users with that badge to use it. Exclusive perks made easy!<h2>Easy Invitation Links for Admin Panel Users</h2><a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/main-roles-in-chats#/">Inviting new admin panel users</a> is now seamless. Admins can generate invitation links with expiration dates and even revoke or regenerate them if needed. Only admins can create these links, ensuring secure access.<h2>Shadow Ban for All Rooms</h2>Previously, shadow bans only applied to specific rooms. Now, when <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/moderation-management#/">moderators</a> shadow-ban a user, their messages will be invisible in all rooms. If you lift the ban, their new messages will become visible again everywhere. A smoother way to maintain community integrity!<hr style="margin-bottom:1vw;">Have any questions? Feel free to contact the Watchers team by emailing us at hello@watchers.io.Happy chatting! 🚀 &nbsp;

Customisable live-streaming, more tools for security and user protection, and more languages available: see what we provided during our last releases in 2025.

Discover enhanced live streaming with customizable UI layouts, secure admin panel onboarding, expanded data export options, advanced AI moderation models, and new language localizations in Dutch and French. Elevate user safety, engagement, and access

Six times more: improvements we made last month

More сustom UI for<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/video-streaming"> live streaming in a chat</a>We added different options for placing a video player while streaming on a chat. You can change the setting anytime and choose the best flow for every stream provided. Thus, you can place comments in a chat as a layout on the video players or place them in a more classical way below the player.More secure flow for <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/main-roles-in-chats">new users of the admin panel</a>All users on the admin panel must add their email addresses to protect their accounts. Also, when platforms want to invite new users to the admin panel, it is now possible only through email. When a user receives their invitation, they have to create a nickname and password, fill in several needed fields, and then start to use the admin panel. It provides not only a secure flow but also allows the tracking of all actions made by admins and moderators on the admin panel.More types of data exportAdmins can export data about the bans that were made and about participants in a poll. The first part is crucial for users protection and support, the second part helps platform owners to engage users with activities such as quizzes and competitions.<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/moderation-management">More protected data</a>Users cannot send the number of their crypto wallets in a chat any more. Now, these numbers are masked as bank accounts and phone numbers.More AI moderation modelsWe added a new AI moderation model so all your messages can now be checked and verified by two AI models simultaneously—for the most trusted and secure space.<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.watchers.io/docs/languages-and-localisation">More languages&nbsp;</a>We’ve added localisation of the chat interface in Dutch and a pre-moderation system in Dutch and French.

AI moderation for images, changelog, and marvellous iGaming stickers: what we added to the product last month.

Watchers' integrated chats now include AI moderation capabilities for checking images sent by users. Users can communicate in a habitual and convenient way without unpleasant content. That increases engagement and revenue on all type of platforms

AI moderation for images, changelog, and marvellous iGaming stickers: what we added to the product last month

<h2>Features</h2><h3>Live streaming recording</h3>If you provide audio streams on your platform and your users share their screens with some visual materials, voice can be recorded and re-used to attract more users and even for your promotion on social media or other platforms to attract more people to use your service.<h3>AI moderation of images</h3>We provide users with the opportunity to send pictures and allow them to communicate in a completely trusted and healthy space with AI moderation tools. You can activate the AI moderation tool, which will block all inappropriate messages with images automatically. Alternatively, you can activate manual pre-moderation and check all messages before they get into the chat.However, manual moderation is available for both options: if you find the image AI allowed for sending inappropriate, you can hide it afterwards.<h3>Changelog</h3>We introduce changelog on our admin panel! Partners can subscribe to all updates through the admin panel and track platform updates and modifications via emails.<h2>Improvements</h2><h3>Text Input for Bet/Win Sharing&nbsp;</h3>Users can add some additional text while sharing their bets or winnings.<h3>Chat Disable Management&nbsp;</h3>Any partner can pause or turn off a chat on their side directly on the admin panel and add an announcement for users as to why the chat is unavailable and when it will be open again.<h3>Toggle for threads and automatic banning&nbsp;</h3>You can turn threads functionality on and off anytime, as well as the opportunity to ban users automatically based on other users’ claims. You can activate and deactivate these features at any moment.<h3>Several new languages</h3>We’ve added Korean and Japanese pre-moderation tools and localised the chat interface.<h3>Custom settings for stickers and a new exciting sticker set</h3>Partners can add as many sticker packs as they wish, activate several at a time, and assign an emoji to each sticker. When users type this emoji into a chat, the assigned sticker will be proposed for sending despite an emoji.<img src="https://watchersweb-prod.s3.eu-central-1.amazonaws.com/af2dd38c-5ca4-4ec8-8736-4465e5846733.png">We’ve also added a default sticker pack for iGaming, which a marvellous Brazilian illustrator created especially for us.

Since July, our partners can activate sending images to a chat for users, create a developed system of badges and assign them to users to stimulate engagement and paid actions. 

Add integrated community chats and allow users to communicate not only with text, voice, stickers, but also with pictures. Award users with badges and achievements. Provide tools for meaningful communication directly on your platform with Watchers. 

Images and badges: what great we’ve added to chats for users

Let's see what’s new on the Watchers product side?<h2>The developed badge system</h2>Partners can create a comprehensive system of badges for awarding users, or assign a single badge to specific users or groups of users. Users themselves see a tooltip on how to get the badge and a notification about a new assignment. Users can be awarded multiple badges, and all of them will be visible on the user profile.<h2>Pictures and images</h2>Users can send pictures and images to a chat if you activate this opportunity. Users can send up to 10 pictures at once. Other users can report, react, and reply to messages with pictures. Admins and moderators on the client's side can block the image sending or just hide a sent picture. It is especially important that sending pictures can be disabled at any moment. In this case, the button to attach a picture will just disappear.<figure class="image"><img style="aspect-ratio:2856/924;" src="https://cdn.eu.watchers.io/3bc57094-ed52-4eaf-a971-dc6603cf71ae.png" width="2856" height="924" alt="Sending images in chats"></figure><h2>Some small adjustments</h2>Moderation of threads is linked to their parental roomsThreads can be moderated in the parental rooms, and all restrictions users have in the main room also apply to threads.Notification about the activation of the autotranslation toolUsers will see the notification linked to the button if the partner activates the autotranslation feature for them (reminder: this feature allows users to communicate in a multilingual chat by choosing a needed language. All messages, including new ones, will be translated to this language automatically)Admins can pin messages in a chat through the admin panelThere's no need to open the chat on the interface for this.Opportunity to block users externally through a bearer tokenIt allows partners to block users, specifying a reason and a length, in a particular room or all rooms, or unblock them.***If you need help with activation or would like more details, please text us using the form below. We are here to help!

Our solution has been updating non-stop to make your experience and your end-users' journey excellent and bright. We’ve gathered all essential updates made during the last quarter to improve our partners' and end-users' experience.

Webhooks for push-notifications, tools for sharing screen, autotranslation, and personalised marketing pop-ups—read about Watchers last released features and try integrated community chats today

All Watchers' new features for the last quarter: Try and enjoy

<h2>New in UX</h2><h3>Threads&nbsp;</h3>Threads allow users to communicate with each other, save meaningful context, and organize dialogues conveniently. They encourage meaningful discussions without distracting other participants in a chat. Additionally, they provide users with a way to gain more clarity without starting personal texting.<h3>Autotranslation in chat&nbsp;</h3>Users can choose the language in which they want to read messages and activate it with a click. This feature allows users to feel comfortable in multilingual chats and enables you to provide one common chat for all language groups of users.<h3>﻿﻿Screen sharing</h3>If you provide audio streams in chats, hosts of such streams can share their screens with any visual materials. This can be crucial for domains like stock trading, where influencers prefer to illustrate their strategies.<h2>New features</h2><h3>Personalised pop-ups&nbsp;</h3>We've added a tool for sending marketing offers or announcements in a chat. You can customise your pop-ups (both their visual part and how they are sent to users). You can also link this tool with your CRM system and personalise these pop-ups based on the API. <a style="background-color:transparent;" target="_blank" rel="noopener noreferrer" href="https://watchers.io/post/personalised-marketing-offers">Learn more about the feature.</a><h3>AI tools for semantic analysis of messages&nbsp;</h3>You can perform semantic analysis of users’ messages through the admin panel with our AI tools based on OpenAI. You just need to provide the correct prompt and add messages that can be exported from the admin panel as well. If you want a deeper semantic analysis made by our specialists with insights, examples, expert comments, and visual graphs, we will be happy to provide it.<h3>Automatic posting of messages to empty chats&nbsp;</h3>If you want to prevent users’ fear of empty chats (sometimes people don’t like to be the first to start a conversation), you can set up automatic sending of messages to a chat. These messages can be localised to different messages; also, you can choose a delay for sending and the type of chats. <a style="background-color:transparent;" target="_blank" rel="noopener noreferrer" href="https://watchers.io/post/multilingual-community-chat">Learn more about the feature.</a><h3>BigWin Widget&nbsp;</h3>This widget works perfectly for iGaming platforms. If you want to send announcements in a chat about big winnings, just set it up to encourage users to engage in games more.<h2>Updates in the back office</h2>&gt;Dark mode of the admin panel for comfortable usage of the service&gt;History of message correctionsIf users edit their messages, moderators see a specific mark on the message and can also check all edits.&gt;Descriptions for all admin panel sections to help you navigate easily<h2>Minor improvements and tech stack</h2><ol><li data-list="bullet">Webhooks for transmitting events to your side help you build a system for additional features, such as push notifications about new replies to the user’s message in a chat.</li><li data-list="bullet">Opportunity to customise the colours of badges for users.</li><li data-list="bullet">Added decrypted userIDs to the data export of users and messages.</li><li data-list="bullet">Opportunity to ban users from the list of chat participants, not only through the context menu of messages.</li><li data-list="bullet">Added links to the documentation scope in the admin panel to help you find all necessary information easily.</li><li data-list="bullet">There are distinct toggles for allowing users to change avatars and nicknames. Now, you can enable users to change only avatars or nicknames or restrict both parameters.</li><li data-list="bullet">Opportunity to restrict users from sending all links in a chat. This can be set through a toggle as well.</li><li data-list="bullet">We combined all language settings into one page.</li><li data-list="bullet">All settings for live streams on the platform are also gathered on the same page.</li><li data-list="bullet">API for external creation of rooms with specific room IDs.</li></ol><h3 class="ql-align-center">***</h3>If you need help with activation or usage of any of these features, please don't hesitate to reach out to us. Also, we are happy to get your feedback!

We've developed marketing offer for sending to chat: now they look like pop-up, can personalised for users or even linked to your CRM.

Integrated chats with different widgets for providing personalised marketing campaigns.

Take it personal: Flexible widgets for in-chat marketing campaigns 

Do you know that users are more likely to make purchases while consuming content they like and are engaged with?Our new widget allows you to schedule and send pop-ups to a chat. Just so you know, these pop-ups will be visible to all users you intend to show them to. This widget is fully customisable and can contain pictures, text, and links. Offers can be the same for all users and chats, or personalised manually or via API. Connecting sending with your CRM is also possible.This tool will boost revenue streams and help you provide marketing campaigns with the community-building tools integrated into your platform. So, you can now promote your new products or sponsor integrations through email newsletters, but when your users are actively on the platform.What use case could be here? Any! Imagine users watching a live broadcast game. The break has just started, and viewers are emotional about the game and want to stay in this football, tennis or hockey flow. Show them a pop-up about the sale of the annual subscription and link the text and picture on the pop-up with the game this user is watching. Conversion in such offers, perceived in this situation, will be significantly higher than with regular marketing materials that are not directly linked to the community or content.﻿﻿﻿<figure class="image"><img style="aspect-ratio:1293/812;" src="https://cdn.eu.watchers.io/1d8bdb39-fb8a-4979-99bc-af3689f58292.png" width="1293" height="812" alt="marketing-opo-up-in-chat-for-persomalised-offers"></figure>

Watchers introduces a multilingual chat feature that removes language barriers, enabling global fans to connect during the Olympics and Euro 2024.

Found in translation: now multilingual users can chat to each other without miscom

This year, when Paris hosts the Olympics and Germany hosts Euro 2024, platforms and TV channels around the world will broadcast and stream these global games. They gather sports fans worldwide, and sometimes, in such cases, people face problems in communication and get lost in translation when discussing games and teams.As the world gears up for the highly anticipated sports, Watchers SaaS has announced a new feature to improve communication between multilingual users. The community-building and socialisation experts have developed a tool that enables users to chat in different languages while still understanding each other, thereby eliminating language barriers.With the rise of globalisation and the increasing diversity of online communities, effective communication between users who speak different languages has become a pressing issue. Watchers recognised this challenge and set out to find a solution. After extensive research and development, they have successfully created a tool that bridges the language gap and brings people closer together."We believe that language should not be a barrier to building connections and fostering relationships. With this tool, we hope to bring people from different backgrounds closer together and create a more inclusive online community," Adel Gaisin, Watchers' CPO.The new chat feature from Watchers enables users to communicate in their preferred language, while the tool automatically translates messages for other users in the chat. This means that a user can type in French, for example, and another user can read the message in English, Spanish, or any other language they choose. All of them easily understand each other without any additional clicks or actions. This breakthrough technology makes communication easier and more efficient and promotes inclusivity and diversity within online communities.Watchers' tools are designed for efficiency and fully customised, ensuring a seamless user journey. So, if you decide to integrate Watchers chat into your content platform or add Watchers' tools as a second screen for broadcasting, users can quickly dive into dynamic chats. Personalising profiles with nicknames and avatars, users express themselves via text, emojis, and stickers. Watchers' chats enable reactions, responses, animated emojis, and essential moderation tools, allowing users to create a friendly, healthy, and—now—multilingual environment.

Blog with tag: product updates